careerS London

Office & Reception Manager

Are you a people person who is passionate about providing an excellent service? Do you want to work for a fast moving company going through rapid expansion? Captify are looking for an Office & Reception Manager to be the face of our London HQ. You will be at the heart of a rapidly expanding, exciting company where you will be able to grow!

We want to have a culture where people feel inspired to do their best work. The building, facilities and the welcome we give our guests is crucial to the overall Captify culture and experience. Keeping things running takes a lot of organisation, energy and passion. You are someone that knows how to keep things ticking over as well as having the ability to spot issues before they become a crisis. You are great at planning as there are projects that happen every week, but you also want to have the opportunity to stamp your own mark on Captify and continue to make it an awesome place to work. As we grow there will be jobs to be done to reorganise the office space and you will take charge of making it happen. You will liaise across the business ensuring everyone has what they need, take ownership for helping new starters get up and running. You also will be available at reception to greet visitors and make them feel welcome. The People Team are a great bunch so be prepared to work collaboratively and get involved in other projects that will help you to make a positive contribution and build a great career at Captify.Responsibilities

  • Take pride and ownership of the look and feel of the office and ensure it accurately reflects the Captify culture and brand
  • Maintain safe, clean and tidy reception area/meeting rooms/communal areas
  • Book in visitors to Captify and make them feel welcome
  • Answer, screen and forward any incoming phone calls
  • Receive and sort daily mail/deliveries/couriers to all the three floors
  • Help in arranging couriers and deliveries to keep the office stocked
  • Ensure security and health and safety procedures are up to date
  • Book meeting rooms for visitors
  • Liaising with external partners such as IT support teams, telephone suppliers, cleaning companies, alarm company and printer solutions
  • Booking of international travel (London-NYC-Paris-Kiev)
  • Ordering supplies for the office (groceries, coffee, stationery) ensuring supplies are always stocked
  • Be the first point of contact with the landlord and building management
  • Organize new starters email account, laptop, phone, monitor, stationery
  • Supporting in the diary management of the Senior Team when needed
  • Provide general support to other Captify teams such as arranging and booking outside catering


  • Proven working experience in similar Office Manager roles
  • Great at planning and obsessive with detail
  • Ability to be resourceful and proactive in spotting and dealing with issues quickly
  • Ability to organise, multitask, prioritise the urgent and important
  • Able to remain calm when dealing with high priority issues
  • Proficiency in Excel, Word, Outlook and other MS Office programs
  • Great communication skills



  • Competitive base salary
  • Lovely location – seconds from Covent Garden
  • Work in our HQ for a rapidly expanding, global business
  • 25 days holiday – plus bank holidays, your birthday and a volunteer day
  • You are not just a number at Captify, your work makes a difference
  • A range of flexible benefits